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Student Account Manager

Job Locations US-IL-Skokie
Requisition ID
2025-11756
Position Type
Full-Time
Schedule Shift
varies
Hours Per Week
36.5
Travel
None
Category
Administration
FLSA Status
Exempt

Overview

The Student Account Manager, as part of Hebrew Theological College’s (HTC) Student Services team, will oversee billing, collections, and account management, ensuring accuracy and efficiency in financial transactions for the high school and college division of HTC. The incumbent will advise students and parents on processes such as applying for financial aid and scholarships. The Student Account Manager works in conjunction with HTC’s finance team and Touro University New York’s Office of the Bursar and Financial Aid.

Responsibilities

Includes but not limited to:

 

  • Counsel students and parents on tuition charges, payment plans available and completion of various forms for scholarships and financial aid.
  • Support students and parents with their accounts and payments.
  • Manage all student billing.
  • Ensure accuracy of charges and timely collection of student tuition and fees
  • Follow up on outstanding tuition balances to ensure collections are made
  • Audit student accounts and make adjustments as necessary
  • Review credit and debit reports, as necessary
  • Work with the High School administration to ensure all high school parents are compliant with completing applicable forms and making required payments
  •  Ensure student completion of required forms and verify compliance with all Title IV requirements. Follow up as necessary.
  • Work with Touro University counterparts in the Bursar and Financial Aid Offices, as well as the Touro Helpdesk to address issues and resolve them.
  • Ensure that all payments are processed properly and accurately deposited in a timely manner.

Qualifications

 

Education, Preparation, and Training

 

  • Bachelor’s degree required; degree concentrations in business, finance or accounting preferred.
  • Administrative experience in a financial/bursar office strongly preferred.

Skills

  • Strong organizational skills
  • Ability to work independently and prioritize the workload
  • Strong analytical and problem-solving skills
  • Able to multi-task well in a fast-paced environment
  • Good written, oral, and reading communication skills
  • Strong customer service skills
  • Ability to exercise ethical judgment and discretion
  • Ability to establish and maintain effective working relationships.

 

 

Computer Skills

  • Proficiency in Microsoft Office Suite, and experience in managing complex spreadsheets in Microsoft Excel required.
  • Knowledge of ERP systems (i.e. Ellucian Banner and FACTS) is a plus.

Maximum Salary

USD $60,000.00/Yr.

Minimum Salary

USD $50,000.00/Yr.

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Touro University offers a comprehensive benefits package for full-time employees which includes:

  • Full range of Health Plans
    • Medical Plans (choice of HMO, PPO, High Deductible HSA)
    • Flexible Spending Accounts (FSA) 
    • Dental Plans (PPO & HMO) and Vision Plan
  • Dependent Care and Transit Programs
  • Life Insurance, AD&D and Voluntary Supplemental Life Insurance  
  • Short-term and Long-term disability programs 
  • Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
  • Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
  • Employee Assistance Program
  • Early-Release Fridays
  • Generous Paid Time Off
    • Vacation, Sick Leave, Personal Leave
    • Annual Holiday Schedule




    Hebrew Theological College (“HTC”) is an equal opportunity employer. HTC treats all employees, job applicants, and students without unlawful consideration of race (including but not limited to traits historically associated with race, including but not limited to hair texture and protective hairstyles, such as braids, locks, and twists), ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status (including but not limited to unfavorable military discharge), citizenship status, order of protection status, association with a person with a disability, arrest record (or criminal history record ordered expunged, sealed, or impounded), conviction record (subject to applicable legal exceptions), bodily autonomy (including but not limited to reproductive health care and gender affirming care), credit history, parental status, source of income, or any other classification protected by applicable federal, state or local laws. HTC interprets these statuses broadly to include not only the status but also perceptions and assumptions made regarding these statuses. HTC will also comply with the Illinois Genetic Information Privacy Act. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

    Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.